{
  "name": "Vanguard Intake AI: reference workflow map",
  "provider": "Mandile SEO",
  "version": "1.2-reference",
  "status": "Architecture and documentation only: no live provider connections, no payment gateway, no automated dispatch",
  "stages": [
    "discovery",
    "consented website intent",
    "authorized phone intake",
    "private signed webhook",
    "accepted CRM record",
    "human acknowledgment",
    "verified booking",
    "real invoice payment"
  ],
  "example_events": [
    "REQUEST_RECEIVED",
    "STAFF_NOTIFIED",
    "HUMAN_ACCEPTED",
    "JOB_BOOKED",
    "TECH_EN_ROUTE",
    "INVOICE_PAID",
    "FAILED_ESCALATION"
  ],
  "scoped_modules": [
    "after-hours call triage",
    "caller consent and opt-outs",
    "safe payment handoff",
    "CRM routing",
    "field dispatch acknowledgment",
    "holiday fallback",
    "referral opt-in",
    "outbound reactivation controls",
    "weekly ledger reconciliation",
    "Local Falcon geogrid research"
  ],
  "intended_vendors": [
    "Vapi or Retell AI",
    "Twilio",
    "GoHighLevel or CRM",
    "ServiceTitan or field system",
    "secure PCI provider",
    "n8n or Make",
    "Hostinger Reach",
    "GA4",
    "Looker Studio"
  ],
  "claims": "All price points and performance targets in examples are hypothetical unless confirmed in a signed client scope.",
  "disclosure": "Independent implementation concept; no affiliation, certification, vendor approval, live endpoint, or guaranteed result implied.",
  "reading": [
    "/blog/clean-conversion-tracking-local-business",
    "/blog/after-hours-contractor-ai-dispatch",
    "/blog/vanguard-ai-intake-implementation-playbook"
  ]
}